CHALLENGE

The clients needed $10,000 to pay university fees as they are permanent residents but not eligible for HECS, but their existing bank declined the request. With recent late repayments on credit cards and personal loans they fell outside the risk-appetite of the major banks.

STRATEGY

Rather than treating the matter as a simple cash-out request, the solution was structured more strategically. All outstanding personal debts were consolidated into the home loan to reduce repayment complexity and improve overall manageability. The application was then matched to a lender whose policy was better suited to the clients’ circumstances and credit profile.

OUTCOME

Key Finance secured the $10,000 the clients needed for university fees and rolled their existing unsecured debts into one easier-to-manage home loan repayment. This created a cleaner loan structure, reduced monthly pressure, and delivered a practical solution after their own bank had said no.