Are you a licensed mortgage broker?
Daniel D’Mello is a credit representative (No. 448067) of BLSSA Pty Ltd (ACL 391237). We operate under Australian credit laws...
FAQ’s – General
Do you charge clients a fee (test)?
For most scenarios our service is paid for by the lender via a standard broker commission. If a client‑paid fee...
Do you charge clients?
For most scenarios our service is paid for by the lender via a standard broker commission. If a client‑paid fee...
How many lenders do you compare?
We’re accredited with 30+ lenders, giving you a broad, up‑to‑date view of policy and price.
How long does an approval take?
Timeframes vary by lender and by how quickly documents are provided. We’ll advise current turnaround times when we start and...
What’s your process?
1) Discovery call → 2) Document collection → 3) Strategy → 4) Lender shortlist → 5) Submission → 6) Conditional...
When are you available?
Office hours are 9am–5pm (AEST/AEDT) with after‑hours by request. You can book a time anytime; we aim to reply within...
How do I make a complaint if something goes wrong?
Email daniel@keyfinance.com.au with the subject “Complaintâ€. We’ll acknowledge, review and respond in writing. If you’re not satisfied, we’ll explain how...
Do you offer SMSF loans?
Yes — we arrange limited‑recourse borrowing within superannuation through some of our 30+ lenders (specialist advice is recommended).
Do you offer car, personal or business asset finance?
Yes — alongside home lending we have an arm that specializes in asset‑finance options.
