What to do when your loan is declined


If you don’t receive approval don’t give up. Speak to a professional in the industry and keep your dream alive.

Penny Holland* had found her dream home and made an offer, which was accepted. Now all she had to do was get her loan approved and she would be on her way to settlement.

Penny approached a lender directly to gain approval for finance. Her application took three weeks to process but, in the end, was declined. Not wanting to give up, Penny, approached a Credit Adviser who was recommended by a friend for help.

With the finance clause on the property expired, Penny was in danger of losing the property. Rather than requesting an extension for her finance, her credit adviser opted to lodge the application with a different financial institution that he was confident would approve it fairly quickly.

With a deep understanding of the financier’s polices, Penny’s credit adviser was able to present everything that was needed with the initial application to get the loan across the line. He submitted the loan application for Penny at 8.30am and, by 11am that day, the loan was approved.

Polly? was amazed at the result. She couldn’t believe that after going directly to a lender and waiting around for a decision for three weeks, all she had to do was sign the application the night before it was lodged and she was given approval the very next day.

If it wasn’t for the credit adviser’s assistance, Polly’s dream could have come crashing down. She was naturally over the moon with the result, and settlement on her new home is now underway.

*Names have been changed.

This case study was provided by the MFAA.

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